Refund & Return Policy

  1. Customer Satisfaction First
    We want you to be completely satisfied with your purchase. If you’re not, we’re here to help.

  2. Return Eligibility

    • Contact us within 14 days of receiving your order to initiate a return.

    • Returned items must be in their original, unused condition.

  3. Return Process

    • Once your return is received and inspected, we will process your refund within 7–10 business days.

    • You will receive a confirmation email once the refund has been issued.

  4. Refund Method

    • Refunds will be credited to your original payment method.

    • Exact processing time may vary depending on your bank or card issuer.

  5. Return Shipping Costs

    • Return shipping is the customer’s responsibility unless the item was damaged or incorrect.

  6. Damaged or Faulty Items

    • If your item arrives damaged or faulty, please contact us immediately with photos.

    • We’ll arrange for a replacement or full refund.

  7. Policy Agreement

    • By making a purchase, you agree to the terms outlined in this Refund & Return Policy.

  8. Support & Contact

    • For any return-related queries or help with your order, please contact us via our Contact Us page or by email.

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