Privacy Policy

  1. Fast and Safe Delivery
    We strive to deliver your candles as quickly and safely as possible to ensure a seamless shopping experience.

  2. Order Processing Time

    • Orders are typically processed within 2–3 business days.

    • Processing time may vary during peak seasons or promotional periods.

  3. Shipping Rates & Delivery Estimates

    • Shipping rates and estimated delivery times are based on your location.

    • These details will be clearly shown during the checkout process.

  4. Order Tracking

    • Once your order has been shipped, we will provide you with a tracking number to monitor your shipment.

  5. Delivery Delays Disclaimer

    • Please note that delivery times are estimated and may be affected by:

      • Courier service issues

      • Weather conditions

      • Public holidays or unforeseen disruptions

  6. Packaging and Damage Protection

    • We take great care in packaging your candles to prevent damage during transit.

    • If your order arrives damaged, please contact us immediately for support.

  7. Shipping Locations

    • We are continuously working to expand our shipping options.

  8. Customer Responsibility

    • By placing an order, you agree to this Shipping Policy.

    • You are responsible for providing accurate shipping information at checkout.

  9. Support and Questions

    • For any shipping-related queries, please reach out to us via our Contact Us page or email.

  10. Thank You Note

  • Thank you for choosing Kendl—we look forward to brightening your space soon!

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